FAQ

Product

What is unmynd?
Carefully selected ingredients from across the world that were blended into a powder mix to provide you a delicious me-moment during your busy days.

What are superfoods?
Superfoods come with a concentrated load of nutrients that are beneficial for one's health. They have an unusually high content of antioxidants, vitamins, or other nutrients.

What are adaptogens?
Adapatare comes from the Italian language and means "to adapt". Adaptogens are plants that adapt to the respective condition of the body and help it to react correctly to influences and stress situations. Adaptogens have been known in Ayurveda and Chinese medicine for centuries.

What is a latte?
Latte comes from the Italian word for milk.

Is the product vegan?
Our Chocolate Chai Powder is vegan, without artificial additives or flavour enhancers.

Does the product contain sugar?
We have been considering for a long time whether to add sugar to the blends or not. For now we have chosen to add a little bit of coconut blossom sugar to enhance the flavour and to help dissolve the powder. We decided to leave the product as natural as possible so you can sweeten it as you like.

Are unmynd ingredients organic?
Our ingredients are all from controlled organic cultivation with very high quality standards.

Why is it not suitable for pregnant/breastfeeding women?
The health and wellbeing of our customers have always top priority. Our Chocolate Chai contains activating substances. Amongst them are cacao and maca as well as other spices and therefore we can't take the responsibility for this very sensitive group. If you're not sure whether or not to consume it please consult your doctor first.

What is the shelf life of the Chocolate Chai Powder?
Our product has a shelf life of approx. 18-24 months in the pouch or in a closed tin out of sunlight and heat, stored in a cool and dry place. 

How many servings does a bag of Chocolate Chai Powder contain?
One serves about 15-20 cups.

How do I use the Chocolate Chai Powder?
Now it's getting personal...;-) Heat 250ml of your favourite plant-based drink. Depending on how strong you like your cup, we recommend taking 1-2 teaspoons of powder and mix it with a little liquid. Stir well until powder dissolves and add the rest of the liquid. You can further sweeten your Chocolate Chai with some coconut blossom sugar, honey or something sweet of your choice.

Is your packaging made from sustainable materials?
We've been looking for the right packaging for a long time and are happy to say that we use packaging that is made from recycled material.

Where is the Chocolate Chai made?
We do it locally... of course we don't mean the raw materials (or have you seen a cocoa tree in Switzerland;-))? Even though we are more than famous for our delicious chocolate, the raw materials come from all over the world. But they are all mixed and packed in Switzerland.


Order and delivery

I have not received an order confirmation
You will receive an automatic confirmation email as soon as we receive your order. If you have not received anything within two hours, please check your SPAM folder. If you don't receive anything, please send us an email at support@getunmynd.com with your name and address so that we can check it for you.

What payment methods are offered?
- We accept Paypal, Visa, Mastercard and Apple Pay.
- Invoice uppon request

How much does shipping cost?
We are happy to offer you free shipping in Switzerland

When will I receive my products?
The delivery time is usually between 1-2 working days.

To which countries do you ship?
At the moment we only ship to Switzerland but we are working on adding other countries soon.